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Back to school - Worcestershire

A guide for children on going back to school.

One Way Direction Map of School

Letter to Parents from WCC regarding Planning for Return to school

Letter to parents 15.5.2020

Here2Help is a community action response to Coronavirus (COVID-19)

There will be many vulnerable people in our community who will have to self-isolate. This Here2Help site will provide a central location for the vulnerable that are unable to seek help from family, friends and neighbours. You can request help, volunteer to help and find useful resources.  Click here to direct you to the page.  

A phone number has been set up to help those who can’t access the internet, to help them fill out the form. The dedicated number is: 01905 768053  This can be used Monday to Sunday between 8am and 8pm.

Critical Worker Childcare 


Two key worker parents are able to book their required sessions via the Gateway.  One key worker families are able to book (depending on availability) on Friday the week before care is required.  Please contact us if you need any help booking your sessions.

Safeguarding Policy Annex COVID-19 arrangements

Education update for Coronavirus (COVID-19) from Worcestershire Children First


The Department for Education has issued guidance today for schools and colleges on maintaining educational provision during the current COVID-19 pandemic.  Click here to read WCF update (opens in a new window)

Key worker childcare from Monday 23rd March.

From Monday the 23rd March Cookley school will remain open* for the children of key workers.  I am asking that if you are a lone parent key worker or if both parents are key workers you contact us via the gateway this morning – this will allow us to plan for our provision from Monday.

I cannot stress the importance of requesting use of this provision only if you HAVE NO OTHER ALTERNATIVE.  As the government is asking parents to keep their children at home wherever possible, we will try to remain open only for those children who absolutely need to attend.

The full list of key workers can be found at this link here

Once we receive your request for childcare provision, you will be provided with a more detailed plan of arrangements.


*Opening limitations

School can only remain open if staffing levels allow

Hours of opening will be 8.30am til 4pm

It is unlikely there will be a meal service provided

Childcare provided when key workers are ‘on shift’ only

School will operate a 'tiered' system if demand is higher than supply.

Daily update from the Department for Education 16.3.2020



Updated guidance for education settings on coronavirus (COVID-19)

Today, the Department for Education and Public Health England have issued updated guidance for education settings on COVID-19. 


What you need to know:

  • children should stay at home if they are unwell with a new, continuous cough or a high temperature to avoid spreading infection to others. Otherwise they should attend school as normal
  • if staff, young people or children become unwell on site with a new, continuous cough or a high temperature they will be sent home  


Current advice remains in place: no education or children’s social care setting should close in response to a suspected or confirmed COVID-19 case unless advised to do so by Public Health England.


The Chief Medical Officer has advised that the impact of closing schools on both children’s education and on the workforce would be substantial, but the benefit to public health may not be. Decisions on future advice to education or children’s social care settings will be taken based on the latest and best scientific evidence, which at this stage suggests children are a lower risk group.


Recording school pupil absences

Where a pupil is in self-isolation, in accordance with latest information and advice from Department of Health and Social Care and Public Health England, the pupil will be recorded as unable to attend due to exceptional circumstances in the attendance register. Code Y (Unable to attend due to exceptional circumstances) should be used in this instance.


Where a pupil cannot attend school due to illness, as normally would happen, the pupil will be recorded as absent in the attendance register and the school will authorise the absence. (I)


If a pupil does not attend school, despite the school operating as usual and the pupil is not self-isolating, they will be marked as absent. (C/U)


Department for Education coronavirus helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday), 10am to 4pm (Saturday to Sunday)

Please note, we are currently experiencing high volumes of calls. We appreciate your patience at this time and apologise for any wait that you may experience. To ensure that we answer your calls as quickly as possible we have now extended our opening hours to cover weekends.


Where to find the latest information

Updates on COVID-19:

Guidance for educational settings:

Educational resources:

Latest Department for Education information: